Privacy Policy
Last updated: August 21, 2024
This Privacy Policy describes how Savelind ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our services available at savelind.com. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account registration details such as your name and email address
- Billing and payment information submitted during purchase
- Communications you send us, including support requests and feedback
- Profile preferences and settings you configure within the platform
1.2 Information Collected Automatically
- Log data including IP address, browser type, operating system, and referring URLs
- Usage data such as features accessed, actions taken, and session duration
- Device identifiers and connection information
- Cookies and similar tracking technologies as described in Section 5
1.3 Information from Third Parties
We may receive information about you from third-party services you connect to our platform, payment processors, and analytics providers. This information is used only in accordance with this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process transactions and send related notices
- To personalize your experience and deliver content relevant to your usage
- To respond to your inquiries and provide customer support
- To send administrative communications, including updates to our terms or policies
- To detect, investigate, and prevent fraudulent or unauthorized activity
- To analyze usage patterns and improve our platform's functionality
- To comply with applicable legal obligations
3. Legal Basis for Processing
We process your personal information based on one or more of the following grounds:
- Contract performance: processing necessary to fulfill our agreement with you
- Legitimate interests: improving our services, preventing abuse, and ensuring security
- Legal obligation: compliance with applicable laws and regulations
- Consent: where you have explicitly agreed to a specific processing activity
4. Sharing of Information
4.1 Service Providers
We may share your information with trusted third-party vendors who perform services on our behalf, including hosting, payment processing, analytics, and customer support. These parties are contractually bound to use your data solely to perform services for us.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
4.3 Legal Requirements
We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or harm, or protect the safety of our users or the public.
4.4 With Your Consent
We may share your information with other third parties when you have given us explicit permission to do so.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to recognize your browser, remember your preferences, measure service performance, and deliver a consistent experience. You may control cookie behavior through your browser settings. Disabling certain cookies may affect the availability of some features.
Types of cookies we use include:
- Essential cookies: required for core functionality and cannot be disabled
- Functional cookies: remember your preferences and settings
- Analytics cookies: help us understand how users interact with our services
6. Data Retention
We retain your personal information for as long as your account remains active or as needed to provide services to you. We also retain data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it in a secure manner.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you
- Correction: request that we correct inaccurate or incomplete data
- Deletion: request that we delete your personal information, subject to certain exceptions
- Restriction: request that we limit how we process your data in certain circumstances
- Portability: request a machine-readable copy of your data for transfer to another service
- Objection: object to processing based on legitimate interests
- Withdrawal of consent: withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at support@savelind.com. We will respond to your request within a reasonable timeframe.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without verifiable parental consent, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. We take appropriate steps to ensure that such transfers comply with applicable data protection requirements and that your information remains protected to the standard described in this policy.
11. Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our platform. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@savelind.com
- Phone: +380932389721
- Address: Savelind, вул. Тимурівців, 37, Kharkiv, Ukraine, 61000
- Website: savelind.com